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Global HR Leader, Speaker and AI Consultant Laia Estorach Cavaller on why AI upskilling is everyone’s responsibility, and how to ensure no-one gets left behind.

In this exclusive article for Mix Works, global AI governance expert Kay Firth-Butterfield examines why so many organisations have deployed AI without understanding how it works, how it fails, or who’s accountable when it causes harm, and what good AI governance looks like.

Deloitte’s 2026 State of AI report shows that while AI adoption is accelerating, many organisations are struggling to turn access into impact. Here, we explore the cultural, leadership and operational shifts needed to move from experimentation to responsible, enterprise-wide AI that delivers real value.